Message Sending Delays

Incident Report for MessageNet

Resolved

This incident has been resolved.

Posted Feb 18, 2023 - 13:15 AEDT

Monitoring

We have identified an issue with messages not being sent, we have implemented a fix.

Start Time (AEDT): 18 February 2023 11:00 AM
End Time (AEDT): 18 February 2023 11:50 AM

Impact
- Subset of API request returning a 500 Error code
- Web portal sending delayed, messages were queued and sent.

If you have any questions, please contact us at support@team.messagenet.com.au

Posted Feb 18, 2023 - 12:34 AEDT

This incident affected: API and Web Portal.