Web Portal - Blank Page / Formatting Inconsistencies
Incident Report for MessageNet
Resolved
Start Date and Time (AEST): 1 August 2022 14:00
End Date and Time (AEST): 5 August 2022 14:07

Impact
Web portal login presented a white page.
Web portal login presented incorrect font and formatting.

Description
A subset of customer were affected by a change in web portal assets loaded from https://web-assets.mmgp.zone which were blocked by the client’s Firewall or IP setting not whitelisting this domain.
A roll back was commenced on the assets to https://web-prd-syd-assets.s3-ap-southeast-2.amazonaws.com
Posted Aug 05, 2022 - 14:00 AEST
← Current Status Powered by Atlassian Statuspage